Villa St Francis Catholic Care Center
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Long-Term Care, Short-Term Rehabilitation, and Skilled Memory Care.
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- Chris K.Lackman Park Place, Olathe, KS239Nov 20, 2023
My father in law stayed there for a couple of weeks recently in hospice care and my mother in law is currently spending a month there in rehab after hip replacement surgery and about to be released. I have been there every day and both have received excellent care and attention. While no place is perfect, I would recommend this place to anyone needing their services.
Helpful 1Thanks 0Love this 0Oh no 0 - Christina S.Downtown Branson, Branson, MO35May 27, 2021
They denied my mom for financial reasons even though their website clearly states that is not a factor in determining need! They cut her off without any explanation or opportunities for further options!
Sponsored by the Archdiocese of Kansas City in Kansas, Villa St. Francis Catholic nursing home provides long term care, short term rehabilitation, and skilled memory care to those in need, regardless of their financial means.Helpful 0Thanks 0Love this 0Oh no 0 - Allie C.Lenexa, KS01Feb 4, 2022
this place does not provide good care, do not put your loved ones here if you are passionate about infection control.
Helpful 0Thanks 0Love this 0Oh no 0 - Jennifer C.Overland Park, KS224Nov 20, 2019
My Grandmother was placed in the Alzheimer's hall. She received excellent care from the staff and the three nuns who work there. My grandmother absolutely loved the nuns, and the presence of these beautiful saints - in my opinion - had a huge influence over the staff that worked within that hall as well.
Not all halls within the same facility are alike - I cannot speak of the other halls in Villa St. Francis, just this one. If you must place a loved one in a 24 hr. care facility - it is best to look at the staff - where their room will be situated...and remember, if the staff changes, so does the level of care.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Kate M.
Feb 11, 2020
Thank you for the kind words, Jennifer! The sisters that serve here certainly have a powerful impact on our community. We are glad to hear your grandmother received such great care.
- Tracy S.Overland Park, KS0253Mar 12, 2019
I cannot day enough wonderful things about the people and atmosphere of this place. Thank you! Great care and truly caring staff.
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Kate M.
Mar 12, 2019
Good afternoon Tracy!
Thank you so much for the kind words! It's our mission to serve residents with compassion, excellence, and dignity, and to create a community where staff are empowered to put residents first. We're honored to hear you've seen that mission in action. - Jean V.Lenexa, KS064Mar 1, 2017First to Review
Not a fan. I had an in-law who fared none too well at the facility about a decade ago. Fast forward to an emergency situation at my parent's nursing home which placed my parent at VSF for one (1) month in 2015.
This is 2017 and the facility continues to bill me for a second month when my parent wasn't even there! I've written letters, left messages on a daily basis for the accounting person, called the administrator and have not been extended the courtesy of a return phone call. I've been told the reason for the error is a "change in the accounting person". Well, I've spoken with the new accounting person and her lack of responsiveness and inability to correct this matter demonstrates either a lack of organizational efforts to attract and hire competent people or a deficiency in the training of the people who are hired. I've managed accounting departments, and I'm pretty sure that the person who allowed an error to continue to two years would have had to dust off his resume to work elsewhere.
There is a part of this facility that doesn't look too bad. Just one part. The rest has a sad, depressing nursing home look and feel and some of the staff leave one wondering whether certifications should be reviewed for some of them.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Kate M.
Mar 21, 2017
Hi Jean,
We're so sorry to hear you had a negative experience, and that you've had a difficult time reaching someone here to have this issue resolved. Our mission is to care for those in need with excellence, dignity, and respect, and that excellence extends to the family members of those that call or have called Villa St. Francis home. We certainly want to address the issue as soon as possible, so please contact us at your earliest convenience at (913) 829-5201 or let us know the best way to reach you so we can work with you to get the situation squared away. We've informed the front office of your concerns, and they're awaiting your call.
Over the past year, generous donations have allowed us to make a number of updates around the community, from our Memory Care neighborhood to our dining room, with a focus on creating a comfortable, home-like environment for residents and their families. We hope you'll consider stopping by for a tour and a meal - we'd love to share with you all the ways in which we're growing. - Shawna B.Arlington, VA03Mar 22, 2020
Both of my parents were in the Alzheimer's wing of Villa St. Francis, including when my father passed away. The staff in the hall are the most caring I have seen anywhere, from the nursing staff, activity coordinator, to the house cleaning staff. It truly felt like they were a family mourning the loss of my father with me. They continue to take care of my mother, both in physical and mental health. I truly feel them doing God's work through their hands. Finding a good place for elder care is a rocky road, and with Villa St. Francis we feel like we've found a home.
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